❓ Frequently Asked Questions
Q1: What is the minimum order quantity (MOQ) for this chair?
A: The MOQ is 1 PC, and sample orders are acceptable for quality evaluation.
Q2: What materials are used for the inner frame and cushioning?
A: We use a stable steel structure for the inner frame and 50KG/m³ high-density polyurethane PU foaming cotton for long-lasting comfort.
Q3: Do you offer customization for colors and fabrics?
A: Yes, we offer over 300 custom color options and various fabric/leather choices to match your interior design.
Q4: What is the standard lead time for production?
A: Standard lead time is 10-20 days, depending on the order size and customization requirements.
Q5: What kind of warranty do you provide?
A: We provide a 3-year warranty against manufacturing defects and offer life-time consultation for any problems that occur.
Q6: What are the available payment terms?
A: We accept T/T, L/C at sight, PayPal, and Western Union. Typically, a 30% deposit is required for production.
Sitnova Furniture
